Outsourcing and Consultancy Services

Our technical staff comprises skilled IT-consultants, with extensive experience in various complex and diverse customer environments. As any true consultant, we ensure that they have broad professional skillsets beyond technical knowledge focusing on you first and foremost, with good communication skills and a proactive approach.

Our core competencies are general IT-support, system- and network engineering. We vigorously screen our IT-consultants and we actively encourage and support training and certification in the latest technologies. As such, they are part of a broader team of experts with various skills and experiences. That's why you don't engage a single consultant but you hire a professional backed by a complete team.

Most of our consultants are trilingual (Dutch/French/English) and have obtained one or more certifications in the IT-industry such as MTA, MCSE, CCNA, CCNP, LPI, ITIL Foundation/Practitioner/Expert,...

B-Skilled consultants have one goal: to guarantee the highest possible level of expertise and experience required to meet and exceed your business needs.

A genuine partner

A true partnership based on clear mutual agreements and vision leads to a flexible, strategic and durable business relationship. This will help you to strengthen your brand, build a broader customer base and increase your overall revenue.

 

We offer:

  • 1st, 2nd & 3rd line service-desk engineers
  • System administrators/engineers
  • Network engineers
  • Project managers
  • OS experts
  • Storage engineers
  • Security engineers

Augment your IT requirements when you need to

An ever-changing economy makes it difficult to efficiently keep up with rapidly evolving technologies. Implementing new solutions requires specific knowledge and skills, development expertise, test and deploy-resources and last but not least, valuable time.

Your quest for a new or improved revenue stream usually starts with a unique idea or a specific market need, logically followed by choosing the right tool(s) that suit these requirements. The abundance of software and services all claiming to reinvent the wheel make it difficult to identify the optimal choice to satisfy your needs.

On such occasions, you should be able to rely on a trusted business partner who can match those specific needs with an ideal candidate possessing the right mix of knowledge, experience and motivation for your project. By choosing B-Skilled to extend your own portfolio, you ultimately get faster deployments, more targeted solutions and less management.

As a B-Skilled partner with full access to all our resources and solutions, you can seamlessly add our services to your own portfolio as and when you need them, making it possible to create a solid offer for your prospects, customers or end-users.

Short and long-term contracts

We can fulfill the need for specialized IT-resources both short-term (from x months) and long-term. All (long-term) contracts, starting from x months upwards, can be terminated with a 4 weeks’ notice, regardless of the initial contract period. In case of force majeure, a contract can be stopped immediately.

Helpdesk solution

  • SLA-based solutions
  • Shift planning
  • Handle increased workload
  • Hybrid service-desk

Delivering Service Desk support, providing incident management and meeting user demands effectively can be costly and intensive for many organizations. The challenges increase when operations span beyond business hours (e.g. follow the sun) and with different language requirements. Organizations are finding they need to constantly change and optimize the way in which support services are provided to their users.

Tailored service, great pricing structure

B-Skilled has experience in defining the best balance of service and resource, offering fixed price or custom solutions in conjunction with your existing staff levels. We have the knowledge to create and co-ordinate shift planning and to provide the backup-need needed to cover illness, holidays or any other unforeseen event that impacts workload. If you are looking to improve or set up a new service-desk, you will appreciate your unique outsourcing price model.

Contact us

When looking for the best resource with specific IT-knowledge and good interpersonal and language skills, don't hesitate to contact us. We will always do our utmost best to provide you with multiple potential candidates for your needs.

A true partnership based on a clear vision and mutual agreement leads to a durable business relationship helping you to strengthen your brand, build a broader customer base and increase your overall revenue.